Privacy Policy

Welcome to Skinsmonkey. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personally identifiable information, such as:

  • Your name, email address, phone number, and postal address
  • Payment information, including credit card details and billing addresses
  • Account credentials (usernames and passwords)
  • Game account information and identifiers
  • Transaction history and purchase details
  • Communication records when you contact our support team

1.2. Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version
  • Operating system
  • IP address and device identifiers
  • Referring website URLs
  • Time and date of website visits
  • Pages viewed and features used on our website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our website and services
  • Processing and completing transactions
  • Facilitating gaming skin trades and deliveries
  • Improving, personalizing, and expanding our website and services
  • Understanding and analyzing how you use our website
  • Developing new products, services, features, and functionality
  • Communicating with you about updates, security alerts, and support
  • Sending you marketing and promotional communications (with your consent)
  • Finding and preventing fraud and security issues
  • Complying with legal obligations and resolving disputes

Processing of Trading Data

As a gaming skins marketplace, we process data related to skin trades, including item details, transaction values, and trading history. This information is essential for facilitating trades and ensuring secure transactions between users.

3. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

3.1. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
  • Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: These cookies allow the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies record your visit to our website, the pages you visit, and the links you follow to deliver more relevant ads.

3.2. Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to control cookies through their settings. You can:

  • Delete cookies from your device
  • Block cookies by activating settings on your browser
  • Choose to have your browser warn you when a cookie is being sent

Please note that if you disable or reject cookies, some parts of our website may become inaccessible or not function properly.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We take the following security measures to protect your information:

  • Use of encryption protocols (SSL/TLS) for data transmission
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Regular monitoring for suspicious activities
  • Employee training on data protection and security practices

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
  • Objection: You have the right to object to our processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Skinsmonkey
26 Alan Port, Aaronberg TD1 2BX
United Kingdom
Email: privacy@skinsmonkey.com
Phone: +445304604564

Last Updated: August 1, 2023